Privacy Policy
Last updated: 2026-08-10
ParallelPaws (“we”) respects your privacy. This policy explains how we collect, use, and delete data in the iOS app and onparallelpaws.app.
1. Who we are
ParallelPaws is a companion-first iOS app: raise a twin AI cat that mirrors your days and remembers your stories. It is for emotional support and gentle companionship. It is not a medical device and does not diagnose or prescribe.
2. Data we may process
- Account: Sign in with Apple or Email (may include a private relay address).
- Twin & creations: cat photos you upload (1–3), preset choices, generated watercolor portraits / adventures / share cards, accessories, and diary text.
- Lifestyle mapping (optional): water, meals, sleep you log manually; if you enable Apple Health / HealthKit, categories you authorize (e.g. sleep, steps, water).
- Memory & chat: memory notes and day context so the cat can feel continuous. Chat is presented as a fresh round by default — continuity comes from diary and memory, not a browsable chat archive.
- Subscription status: Gold Bell Pass entitlements via Apple In-App Purchase. We do not store full card numbers.
- Technical logs: limited device/error data for reliability — not marketing profiling as a product goal.
3. How we use data
- Provide twin raising, room presence, diary, letters, and collectible cards.
- Create stylized images and copy (shown in-product as Image magic; model/vendor names are not shown in UI).
- Validate Gold Bell Pass and quotas.
- Respond to support and meet legal obligations.
4. HealthKit
Health connection is optional and revocable. Data gently mirrors self-care into the cat’s state narrative.It is never used for medical diagnosis, shaming, or forced exercise. After you revoke access, we stop reading new Health data.
5. Photos & twin
Uploaded cat photos are used to create your twin and related art. In-app privacy controls let you browse/delete memories and delete the twin and photos (exact labels follow the shipping app). After deletion, we remove corresponding active-system data within a reasonable period; backups may retain residuals briefly.
6. Sharing & processors
When you share a card, you choose the destination. Infrastructure and generation processors help run the app and only handle data as needed under contract. The product is single-player companionship first; friend/social features will not ship without isolation.
7. Retention & security
We keep data as needed to provide the service. After a pass lapses, you may still browse/download existing keepsakes, but new raising interactions stop. We use reasonable safeguards; no transmission is perfectly secure.
8. Delete account & cloud data
If signed in: App Settings → Account → Delete account & cloud data. Or email[email protected] for help (we may need to verify identity).
9. Children
We do not knowingly collect data from children under the applicable age. Contact us if you believe this happened in error.
10. Changes
We may update this policy; material changes will be reflected by the date on this page and/or in-app notice.